Getting Started
Learn about everything Cover Whale! From our history and who we are, to how you can generate quotes or create endorsements in lightning-fast speed.
- How can I contact Cover Whale?
- Who is Cover Whale?
- How long are quotes valid?
- How do I use instant bind with Honor Capital?
- Can Cover Whale do anything to make the quote more competitive?
- How can I submit a Broker of Record (BOR) change request?
- Is there a minimum earned premium on Cover Whale policies?
- What filings can Cover Whale issue and how long do they take?
- What information must agents provide to be verified?
- Who issues certificates of insurance (COI)?
- How can agents pull motor vehicle records (MVRs)?
- Can I list additional taxes and fees on a policy?
- How can I request loss runs?
- Is there a reinstatement fee?
- Where do I add cargo commodities on the Cover Whale Platform?
- How can I cancel a submission on the Cover Whale Platform?
- How can I get appointed with Cover Whale?
- Can I choose which carrier I want a quote with?
- Choosing Your Telemetry Data-Sharing Method
- How do I get the fastest turnaround time on my fleet submission?
The Cover Whale Platform
- How do I generate a quote on the Cover Whale Platform?
- Can agencies add additional agents to the Cover Whale Platform?
- How can I check the status of a submission?
- What is DocuSign and why should I use it?
- How do I bind using DocuSign?
- I'm in the middle of a submission, but now I want to Instant Bind using DocuSign. What do I need to do?
- How do I create an endorsement on the Cover Whale Platform?
- My submission was declined due to a major violation. How can I find out what that violation was?
- How do I change the effective date of an endorsement?
- How do I upload a document to an existing submission on the Cover Whale Platform?
- How do I bulk-paste vehicles or drivers on the Cover Whale Platform?
- How do I remove a vehicle from an Auto Liability policy?
- How do I add an additional insured or policyholder on the Cover Whale Platform?
- How do I add or remove a vehicle on the Cover Whale Platform?
- How does Cover Whale use SAFER to prevent coverage for unscheduled vehicles and drivers?
- Where can I find the policy declarations?