My submission was declined due to a major violation. How can I find out what that violation was?

Last Updated 10/16/23

If your submission was declined due to a major violation, you can follow these steps to find the violation:

  1.     Log in to the Cover Whale Platform and search for the submission.
  2.     Click on the purple submission link.
  3.     Click Close on the declination pop-up message.
  4.     Click the Notes tab.
  5.     You will find a note from Underwriting explaining the reason for the decline.