When Honor Capital becomes the insured's premium finance company and the loan is booked, they will receive an email with a direct payment link from Functional Finance.
The insured will be able to choose their payment method, either a bank account or a credit/debit card. If the policyholder needs to make updates to their contact information or banking information, they will need to email those updates to coverwhalesupport@honor.capitall.
To use a credit or debit card, the insured will:
- Click Credit/Debit Card.
- Enter their card details, billing name, and address.
- Read and agree to the Finance Agreement Proposal and Payor Terms of Service and Payment Authorization.
- Click Pay to submit the down payment.
To use a bank account, the insured will:
- Click Bank Account.
- Choose whether they want to link their bank account using Plaid (recommended).
- If the insured declines to link their bank account using Plaid, they will follow these steps:
- Decline the Plaid option by clicking X in the top corner of the Plaid pop-up.
- Manually enter the bank account type, account holder name, bank routing number, and account number.
- Click Submit.
- Click Manage Payment Methods.
- Click Verify, under their bank account.
- Read and agree to the Finance Agreement Proposal and Payor Terms of Service and Payment Authorization.
- Click Pay.
- If the insured chooses to link their bank account using Plaid, they will follow these steps:
- Click Continue on the Plaid pop-up.
- Search for and select their bank or manually enter the bank name.
- Click Continue on the authentication screen.
- Plaid will connect to the insured's bank account.
- The insured will sign into their bank account using their username and password.
- Functional Finance will need to verify the insured's identity via a secure text message.
- Enter their mobile telephone number, then click Get Code.
- Enter the security code they received, then click Submit.
- Select the bank accounts they would like to link.
- Select to share the required additional information and click Continue.
- Read and agree to the Terms and Conditions, then click Connect account information.
- Once their bank account is linked, they will receive a success message. Click Continue.
- Read and agree to the Finance Agreement Proposal and Payor Terms of Service and Payment Authorization.
- Click Pay to submit the down payment.
- If the insured declines to link their bank account using Plaid, they will follow these steps: